There’s a big difference between a house, and a home. A house is a shell, and a home is somewhere that feels relaxing and cosy; it’s a place that feels like you. It can be hard knowing where to start when it comes to decorating your house and creating a home you truly love. But fret not, Karen and the team at Adairs are here to help.
Karen has only recently joined the Adairs Rockingham team but is starting to feel at home in the Centre. If she needs a pick-me-up, she visits the team at Crema, for their great coffee and service. Her go-to order is a mocha, which gives her that extra spark to provide amazing customer service.
“We are lucky in our store to make customers feel special every day. Recently, I helped a customer find all the hidden bargains in the store. She walked out saying I had made her day — that was special.”
When she’s not helping customers create comfy, stylish spaces, Karen pops into Woolworths and Coles for those daily essentials (snacks, right?). Outside of the Centre, she enjoys heading down to the foreshore on a beautiful day and enjoying the outdoors. Bring on spring!
In her four months working at Adairs, Karen has noticed there are some awesome services and products that they offer, that some customers might not know about.
“We can order anything off our website that you may not see in store. Plus, we offer a beautiful range of furniture we can order in as well. We also have a VIP membership that gives you great benefits and discounts.”
Speaking of amazing products, we had to ask Karen for a gift recommendation from Adairs. What would she purchase for her best friend?
“Our gorgeous Bamboo sheets. Everyone always loves them when they try them, and they’re a great all-year-round product. I also love our artificial plants. They are beautiful and make a great gift!” Adairs also have their World’s Softest range, which Karen often recommends.
“This range caters for sheets, pillows, quilts, everything you need for soft luxury in the bedroom.”
Karen may be new to the Adairs team, but we think she already sounds like a home expert! So, if you’re in need of new bedding or décor, want some help styling your home, or just want to ask some questions, make sure you stop by Adairs and say hi to Karen and the team. They’re passionate about helping their customers, and you’ll experience some awesome customer service.