The Customer Service Desk is located in our Fashion Mall, near the Food Court. Our friendly Guest Experience team are available to help you with queries you may have about the Centre, including:
Customer Service opening hours are:
Mon/Tue/Wed/Fri/Sat 9AM to 5PM
Thursday 9AM to 7PM
Sundays & Public Holidays 11AM to 5PM
We offer courtesy wheelchair and mobility scooter hire for our shoppers requiring these services while visiting our Centre. This service is available from the Customer Service Desk and can be booked in advance by calling us on 08) 9527 9155.
Valid photo ID is required at the time of hire and T&Cs apply.
More information on services below:
Gift Cards are available for purchase from the Customer Service Desk and on-line (postage fee applies).
For on-line purchase check here: https://webstore.egivv.com/vicinity/rockingham/
Rockingham Centre Gift Cards are redeemable at any Rockingham Centre store. They are perfect for birthdays, Mother's Day, Father's Day, Christmas or just for a special thank you gift.
There is a minimum spend of $10 to a maximum of $1000 and a $2.50 issuance fee applies per card.
Looking to check the balance of a gift card? Visit our customer service desk or check online https://www.egivv.com/check-balance/
We have mobility scooters and wheelchair available for courtesy hire to our shoppers while they are in our Centre. This service is available from the Customer Service Desk and can be booked in advance by calling us on (08) 9527 9155. T&Cs apply.
Accessible toilets are located at:
There is ample Acrod Parking is located at all entries and a few additional Acrod bays can also be found in the underground basement.
For parents with an infant or young children, the Centre has three Parents Rooms, which are all 5 Star rated by the Australian Breastfeeding Association.
They are located:
Rockingham Centre maintains a Lost & Found Property Register. For assistance, please call us on (08) 9527 9155 or visit the Customer Service Desk, located in the Fashion Mall.